PRIVACY POLICY

Protecting your privacy

LPO Brokers Pty Ltd ( “us”, “we”) is committed to the protection of your privacy.

The purpose of this privacy statement is to explain our information practices, including how we collect and use your personal information.

By providing your personal information to us, you consent to the collection, storage, disclosure, use and transfer of your personal information as provided for in this policy. By continuing to access our website or deal with us, you agree to be bound by our prevailing privacy policy appearing on our website, www.lpobrokers.com.au.

What information do we collect?

We only collect personal information from you which is reasonably necessary for conducting our business and providing services to you.

Where reasonable and practicable to do so, we will collect your personal information directly from you. We may collect personal information about you via any means, including when you deal with us in person, via telephone, e-mail or through our website. The type of personal information that we collect depends on the nature of your dealings with us, and may include your name and your business and personal contact details.

Our website may use cookies to distinguish you from other uses of our website. Cookies are a small text file that a website can transfer to the browser on your computer to allow the website to store information about your preferences. Cookies are used to maintain session information between your browser and our website and identify things related to your use of the website such as the time of your visit, its duration and the pages you visit. You may restrict, block or delete cookies using your browser settings. However, please note that our website may not function correctly, and you may not be able to access certain areas, if you do delete or block cookies.

Our website may also use technology to enable us to collect certain technical information for internet session management and security purposes. This may include your IP address, internet browser type and addresses of connected sites.

How do we use the information that we collect?

We may use your personal information to respond to your enquiries and to contact you regarding our services. 

Furthermore, we may use your personal information if:

  • it is necessary for the performance of a contract with you, including to

  • we consider such use of your information as not being detrimental to you, within your reasonable expectations, having a minimal impact on your privacy, and necessary to fulfil our legitimate interests; or

  • you have provided your consent to such use.

 

Disclosure

There may be occasions where it will be necessary for us to disclose your personal information to third parties without first obtaining your consent. This may occur where:

  • we are legally required to disclose the information; or

  • disclosure is necessary in order to provide you with services that you have requested, for example we may need to rely on third party service providers to whom we outsource services, such as IT support.

Security

We take precautions to minimise and prevent the risk of unauthorised access to and the improper use of your personal information, including by using encryption technology. However please note that there are always risks associated with providing personal information over the Internet.

How to access and correct your personal information

You can access, correct or update your personal details using the relevant membership details section on the website, or by contacting us directly. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

If you would like us to delete your personal information or provide you with a copy of the personal information we hold about you, please contact us as set out below.

Choice to opt out

Should you wish to remove your name from our database and not receive future communications from us send an email to info@lpobrokers.com.au.

Contact us

If you have a complaint or question about our management of personal information please contact us by email at info@lpobrokers.com.au.